Client Executive Insurance Solutions

Northern Trust • Boston, MA

7d • $123,400 - $216,000

About The Position

The Client Executive within Northern Trust’s Insurance Solutions Group manages and cultivates a portfolio of existing and high-potential insurance clients, with ultimate responsibility for client retention and growth across Northern Trust. The role establishes the executive’s presence in the insurance marketplace and includes defined prospecting. It delivers client-specific, advice-driven solutions to strengthen existing relationships and identify additional opportunities.

The Client Executive manages complex master trust and custody/asset services relationships, developing and overseeing each client’s total relationship plan. This includes worldwide custody and asset servicing, investments, banking, credit, insurance investment accounting, treasury management, and appropriate introductions to Wealth Management. The role works with clients and their advisors, coordinates internal experts and senior management, manages profitability and pricing, leads relationship reviews, supports new business efforts, and escalates servicing issues.

Requirements

• At least 10 years of experience in relationship management, new business development, and client servicing.
• Significant exposure to banking, asset servicing, and investments for insurance companies.
• General knowledge of trust and asset servicing products, investments, and insurance-sector issues, including insurance company asset pools, insurance investment accounting, and reporting or structural requirements.
• Broad knowledge of Northern Trust and industry issues, and a strong understanding of insurance clients, prospects, and competitors.
• Proficiency in interpersonal skills, negotiation, delegation, and sales.
• Leadership and organizational skills to determine client needs and assess required resources.
• Authorization to work in the U.S. without current or future employment-based visa sponsorship.

Responsibilities

• Manage complex master trust and custody/asset services clients and oversee their total relationship plans.
• Take ultimate responsibility for the client relationship, including worldwide custody and asset servicing, investments, banking, credit, insurance investment accounting, treasury management, and appropriate Wealth Management introductions.
• Review client relationships to determine banking, asset servicing, and investment needs, and anticipate opportunities to enhance them.
• Build relationships, develop solutions to client needs, involve appropriate experts, close sales, ensure smooth delivery of new services, and communicate emerging needs.
• Maintain regular dialogue with clients and their advisors; counsel them on financial and industry developments, bank products and services, and the implications for their activities.
• Manage client profitability, assess the competitive environment, develop pricing strategies, and work with the team to improve profitability.
• Coordinate or lead Northern Trust-wide relationship reviews to develop client-specific strategic plans and assess progress toward their goals.
• Involve bank senior management in client servicing matters and provide reports on profitability, contribution, and servicing gaps; escalate issues appropriately.
• Provide input on team members’ performance and contributions to team results.
• Participate in new business efforts and defined prospecting with insurance companies.

Benefits

• Retirement benefits, including a 401(k) and pension
• Medical, dental, and vision benefits
• Spending accounts
• Disability benefits
• Paid time off
• Parental and caregiver leave
• Life and accident insurance
• Other voluntary and well-being benefits
• Discretionary bonus program that may include an equity component

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed