Client Executive

GallagherIrvine, CA
Hybrid

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. At Gallagher, we help businesses grow, communities thrive, and people prosper. As a Client Executive, you’ll play a key role in leading client accounts and delivering exceptional service. You’ll act as a strategic relationship manager, guiding clients through complex self-funded accounts and ensuring their needs are met with innovative solutions. Join a collaborative team where your leadership skills and business insight will make a lasting impact.

Requirements

  • A bachelor’s degree with 5+ years of client service or claims management experience, or a high school diploma/GED with 10+ years of relevant experience.
  • Appropriate licensing and the ability to travel up to 25% of the time.
  • Proficiency in Microsoft Office and the ability to use technology to improve productivity.
  • Strong written and verbal communication skills to build professional relationships.
  • A collaborative mindset and the ability to manage multiple priorities effectively.

Responsibilities

  • Build and maintain strong client relationships, acting as a strategic liaison.
  • Lead the employee benefits Client Service Cycle to ensure a seamless renewal process with a 95% retention target.
  • Share market expertise with clients and keep them informed of compliance-related issues.
  • Mentor and guide team members, supporting their professional development.
  • Use Gallagher’s tools and resources to maximize productivity and quality.

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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