Client Executive

CHG Healthcare • Fort Lauderdale, FL

1d • Hybrid

About The Position

CHG Healthcare, founded in 1979, pioneered the locum tenens staffing model, connecting doctors with patients. As the largest physician staffing firm in America, CHG's providers treat millions of patients annually, operating in a growing industry with high demand, offering significant career development opportunities. The Client Executive is a crucial part of CHG’s Enterprise Client Solutions team, focusing on client success and delivery. This role involves cultivating and expanding relationships within existing large accounts to drive revenue growth. The Client Executive will lead a team of one or more Account Managers and indirectly influence other Account Managers across the organization to ensure client retention and business expansion.

Requirements

• Proven success in development and growth of large enterprise accounts
• Proven, successful track record of hitting sales goals and quotas
• Solutions- focused approach to clients
• Influential written and oral communication skill at a professional level
• Effective public speaking and information presentation skills
• Effective and proven sales, negotiating and closing capabilities- in long service-oriented sales cycle
• Experience in providing a high degree of customer service
• Excellent organization, prioritization and problem-solving skills
• Excellent cross-functional collaboration across multiple brands/divisions
• Minimum of three years of proven experience in healthcare staffing
• Minimum of 5 years of professional account management and outside sales
• Bachelor’s Degree required

Nice To Haves

• Ability to devise and execute work goals independently
• Ability to understand complex healthcare systems
• Ability to target and sell to high level decision makers
• Proven ability to achieve and exceed sales goals and objectives
• Ability to be persuasive and influential in verbal and written communication
• Analyze business trends/indicators and create successful business plans

Responsibilities

• Coach and mentor team members by conducting weekly one on one meetings, side by side coaching and other growth-related activities.
• Maintain regular and ongoing dialogue and direct contact with existing clients to build relationships and influence decisions to grow CHG’s staffing solutions.
• Execute cross-divisional collaboration and indirect leadership of CHG’s brand partners.
• Develop and implement new solutions to meet client needs.
• Leverage current internal relationships to grow the business.
• Focus on client facing activities with large enterprise clients to ensure we are meeting and exceeding client expectations at every touch point.
• Build relationships with the global decision-makers in an effort to mitigate risk and build strategic partnerships.
• Leverage current existing relationships and build new relationships with C-suite and VP level contacts to educate them on all CHG service lines and inquire about their staffing challenges, in an effort to create customized solutions that will meet our client’s needs.
• Work with leadership to liaise on a global level between CHG and client to ensure expectations and delivery is managed on both sides.
• Maintain oversight of accounts to ensure client satisfaction and building high level relationships, with the objective to expand their business with CHG.
• Be prepared to travel for the purpose of face to face interactions with clients.
• Prepare and deliver client presentations.
• Demonstrate clear understanding of various types of Health Care delivery systems and put strategic plans in place to address customer needs as requested.
• Partner with CHG, Inc. divisions, teams and departments regarding client needs.
• Maintain and update client information in database.
• Develop with National Account Sales Leaders new target marketing plans and strategies that grow market share.
• Negotiate client contracts and serve as agent in making contractual commitments on behalf of the company.
• Successful at planning targets and cold calling to establish new contacts within current client health systems.

Benefits

• 401(k) retirement plan with company match
• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior