Client Executive

Koltiv•Urbandale, IA

17h•Hybrid

About The Position

At Koltiv, our core focus is Making Lives Better—for our clients, our team, and our community. The Client Executive is a results-driven relationship builder who drives growth and client satisfaction while aligning with Koltiv’s mission and values: Character, Problem Solving, Human Experience, and Ownership. This role manages a personal book of business, delivers measurable business value, and ensures that Koltiv’s people-first approach is consistently experienced by every client.

Requirements

Robust and confident phone presence and professional presentation abilities.
Excellent problem-solving skills and proposal writing capabilities.
Reliable transportation with the ability to regularly travel to client locations, Koltiv’s Des Moines office, and industry trade shows.

Nice To Haves

Prior experience in technology sales or IT services.
Cold-calling experience, including script development and execution.
Existing network of professional contacts.
Knowledge of hardware, software, and IT solutions.

Responsibilities

Follow the Koltiv Sales Process with strict adherence to ensure consistent, repeatable success.
Maintain a disciplined, data-driven approach to prospecting, client engagement, and deal progression.
Accurately forecast sales opportunities to support strategic planning and resource allocation.
Use pipeline data to anticipate results, adjust activity levels, and meet or exceed sales objectives.
Prioritize business development and retention efforts on Koltiv High Fit Clients.
Deepen client relationships by understanding needs, challenges, and growth opportunities.
Expand the Holistic Client Experience (HCE) value for each client by aligning technology to business goals.
Proactively introduce new solutions and services that strengthen long-term partnerships.
Submit complete and accurate sales call report notes by 9 AM every Monday.
Track progress against goals and take ownership of personal performance metrics.
Serve as the trusted advisor and primary point of contact for clients.
Ensure a high level of satisfaction by providing responsive, reliable, and value-driven service.
Consistently meet the objectives defined in the sales incentive plan.
Leverage performance goals as motivation to drive personal and organizational success.