Client Executive III

NTT DATA ServicesNew York, NY
Onsite

About The Position

NTT DATA is currently seeking a Client Executive III to join our team in New York City, New York. This role will be part of the State, Local & Education Practice (SLED) and will focus on the New York City Department of Education. The Client Executive will drive the sales process, grow a profitable pipeline, and manage sales negotiations and closure. This position requires engaging with NYC DOE senior leadership to set project strategy and outcomes, driving incremental sales, and developing, validating, qualifying, and closing sales opportunities. A strong understanding of formal procurement and compliance processes (RFP/RFB/MTAC) is essential, as is the ability to respond to NYC DOE requirements including proposals, scopes of work, budgeting, and performance reporting. The role involves managing sales campaigns for top opportunities in the technology domain, including opportunity qualification, win strategy definition and execution, proposal development, orals presentation, and support of contract negotiations. The Client Executive will also align strategy, policy, and operations across diverse teams and establish operational objectives with the Client Delivery Executive, engaging in all phases of selling and providing direction for client solutions.

Requirements

  • 10+ years in a technology services and solutions direct sales role
  • 10+ years' experience with direct client relationships up to the CxO level
  • 5+ years' experience selling directly to Public Sector clients in New York City or directly with New York City Department of Education
  • Extensive relevant professional experience in education administration, public service, or organizational leadership
  • 5+ years experience managing contracts of $100k with multi-year responsibility
  • Strong understanding of formal procurement and compliance (RFP/RFB/MTAC processes)
  • Ability to respond to NYC DOE requirements in the form of proposals, scopes of work, budgeting, and performance reporting

Nice To Haves

  • Advanced ability to lead multiple large teams simultaneously
  • Able to multi-task to manage both tactical and strategic work streams relating to area of responsibility over a function and/or region
  • Expert knowledge of finance, contract management, client relationships, people management, project management and relevant industry information
  • Expert negotiation skills with senior executives
  • Client facing experience
  • Ability to network across NTT DATA
  • Strong leadership, problem solving, and decision-making abilities
  • Relationships with NYCDOE top technology partners

Responsibilities

  • Drive the sales process and outcomes on a dedicated basis, growing a profitable pipeline and/or backlog of sales, through deal origination, sales negotiations, and closure
  • Engage with NYC DOE senior leadership to set project strategy and outcomes
  • Grow quality pipeline, win profitable deals, and manage sales activities
  • Drive incremental sales developing, validating, qualifying, and closing sales opportunities
  • Manage sales campaigns for top opportunities in the technology domain, with emphasis on opportunity qualification, win strategy definition/execution, proposal development, orals presentation, and support of contract negotiations
  • Align strategy, policy, and operations across diverse teams
  • Establish operational objectives with Client Delivery Executive
  • Engage in all phases of selling and provide direction for client solutions
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