Client Executive III

NTT DATA ServicesLos Angeles, CA
Onsite

About The Position

The Client Executive is responsible for the management of the P&L, revenue growth, revenue forecasting, achieving all financial targets, service excellence, and overall client satisfaction. This position requires a Global industry focus, an understanding of diverse solution offerings as well as management of a diverse portfolio, leveraging a remote onsite/offshore model, and the ability to interface with executives on multiple levels.

Requirements

  • Proven track record and minimum of 10 years of experience in building, managing, and measuring an account with annual revenues in excess of $50M
  • Minimum of 10 years of experience selling IT services
  • Minimum of 10 years of experience in Client Management, with the ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage

Responsibilities

  • Serve as the senior executive and trusted advisor to the key executive leaders, aligning strategies with the client’s mission and modernization priorities.
  • Manage the P&L for a $50M+ account, driving revenue growth, profitability, and long-term client value.
  • Manage a multi-year account strategy focused on innovation, digital transformation, and measurable outcomes.
  • Build and sustain executive relationships across agencies, partners, and the broader public sector ecosystem.
  • Manage contract negotiations, renewals, and governance processes to ensure mutual success and operational transparency.
  • Oversee delivery performance and service quality, ensuring all commitments meet or exceed client expectations.
  • Drive new business development and expansion opportunities across solutions, services, and emerging technologies.
  • Champion innovation by introducing forward-looking solutions that advance government efficiency and citizen experience.
  • Manage a cross-functional account team, fostering collaboration, accountability, and professional growth.
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