Client Executive 2 (Single Client)

Sodexo•Atlanta, GA

12d•Onsite

About The Position

Managing a large team is your super power. Bring your talent to a new role at Sodexo. Sodexo is seeking a Client Executive 2- Food (single client) for Grady Memorial Hospital in Atlanta, GA. Grady Memorial is a large 1,000-bed hospital serving as Georgia's premier Level I trauma center, with ongoing projects to increase its bed count further. The Client Executive 2 will be responsible for direct oversight of all Food & Nutrition Services as well as leadership of a strong management team, The Client Executive 2 will also be responsible for building strong relationships throughout the facility with hospital senior leadership, department heads, nursing management, and employees. Navigates the client organization through effective communication, influencing and persuading at all levels. Owns and drives the operational excellence commitment of Sodexo and client. Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, an edge in execution, and makes difficult decisions. Drives innovation and creates a culture where change is embraced and operationalized. Optimize relationships to enhance customer service and fiscal stability of the business relationship through use of the Clients for Life tools and resources. Effectively partners with internal stakeholders (e.g., regions, functions, Health Care Market, NORAM, and Group) to drive successful, cross‐functional outcomes.

Requirements

Knowledge of latest trends and innovations in the contracted service industry to drive client value
Strong strategic leadership skills
Great client relationship skills
Strong communication skills and ability to interact from frontline to C-suite
Business development skills to identify and successfully target growth opportunities among existing clients
Financial and creative problem-solving acumen
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 7 years
Minimum Functional Experience – 7 years

Responsibilities

Direct oversight of all Food & Nutrition Services
Leadership of a strong management team
Building strong relationships throughout the facility with hospital senior leadership, department heads, nursing management, and employees.
Navigates the client organization through effective communication, influencing and persuading at all levels.
Owns and drives the operational excellence commitment of Sodexo and client.
Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, an edge in execution, and makes difficult decisions.
Drives innovation and creates a culture where change is embraced and operationalized.
Optimize relationships to enhance customer service and fiscal stability of the business relationship through use of the Clients for Life tools and resources.
Effectively partners with internal stakeholders (e.g., regions, functions, Health Care Market, NORAM, and Group) to drive successful, cross‐functional outcomes.