Client Executive 1 (Single Client)

Sodexo Careers • Cincinnati, OH

2d

About The Position

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is hiring a Client Executive 1 for UC Health Medical Center located in Cincinnati, OH . Our Sodexo Health Care operations teams work to direct operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience.

Requirements

• Experience in environmental services operations management as well as working in multiple sites.
• Knowledge of latest trends and innovations to drive client value
• Track record demonstrating strong leadership skills
• Strong communication skills and ability to interact from frontline to C-suite
• Business development skills to identify and successfully target growth opportunities among existing clients
• Financial and creative problem-solving acumen
• A work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
• Culinary production experience and a strong background in safety and sanitation compliance;
• Experience managing multiple priorities, demonstrating professional communication skills, and a passion for a high level of customer service;
• Minimum Education Requirement - Bachelor’s Degree or equivalent experience
• Minimum Management Experience – 5 years
• Minimum Functional Experience – 5 years

Nice To Haves

• A preference to demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) or is proficient in computer skills and report management experience.

Responsibilities

• Act as a trusted advisor central to the client partnership and key to delivering results that meet client needs.
• Have direct accountability for operational excellence ‐ achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable.
• Lead business reviews, performance discussions, and strategic planning sessions with client stakeholders.
• Provides oversight of all assigned contracts or service components, ensuring consistent delivery across multiple sites.
• Drive operational performance to meet or exceed KPIs, service level agreements, and quality expectations.
• Ensure full compliance with contractual requirements, regulatory standards, and Sodexo policies.

Benefits

• Reloaction Package
• Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
• Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
• Sodexo offers a comprehensive benefits package that may include:
• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
• More extensive information is provided to new employees upon hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees