Client Engagement Specialist

Avenues Recovery • Fort Collins, CO

2d • Onsite

About The Position

Avenues Recovery Center is hiring a Client Engagement Specialist for its detox and residential treatment facility in Fort Collins, Colorado. The role focuses on building relationships with clients, supporting their commitment to treatment, responding to crises, and documenting client care. The specialist also helps maintain a safe and supportive treatment community by working with and training client support staff.

Requirements

• High school diploma or GED preferred.
• One year of experience in the treatment industry preferred.
• If in recovery, at least one year of sustained sobriety is required.
• Excellent interpersonal and oral and written communication skills.
• Strong organizational and administrative skills.
• Natural leadership abilities.

Responsibilities

• Engage directly with clients, develop relationships, and secure their commitment to treatment.
• Conduct client crisis interventions as needed to prevent clients from leaving treatment against medical advice (AMA).
• Occasionally facilitate groups to maintain an understanding of community needs and challenges.
• Collaborate with, direct, and train client support staff in crisis intervention and safe supervision.
• Record client interactions, reports, observations, and interventions in client charts.

Benefits

• Generous paid time off (PTO)
• 401(k) with employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Accident coverage
• Critical illness coverage
• Hospital indemnity coverage
• Voluntary short-term disability
• Voluntary long-term disability
• Employer-paid life and AD&D insurance
• LifeTime Benefit Term Insurance with Long Term Care
• Legal coverage
• Pet insurance
• Identity theft protection
• Employer-paid Employee Assistance Program
• Flexible Spending Account (FSA) for medical expenses
• Dependent Care FSA (DCF)

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED