Client Engagement Manager

MANTECH • Charlottesville, VA

6d • Hybrid

About The Position

MANTECH International Corporation seeks a motivated, career and customer-oriented Client Engagement Manager to join our team in Charlottesville, VA or Raleigh, NC. This role drives technology and analytics delivery by managing client relationships, consulting projects, and technology teams. Internally, they interface with technical data scientists, data engineers, and software engineers for business analysis, technology design, quality assurance, and project reporting. Externally, they interface with clients at various organizational levels to drive the tactical delivery of analytics projects. As they grow, CEMs will partner with client managers and executives to define and drive an analytics strategy and roadmap, develop long-range engagement plans, and interface with data science and engineering leaders to develop technology roadmaps. They will also interface with Directors and Vice Presidents to review growth and expansion opportunities.

Requirements

• Bachelor’s degree in engineering, business, or other technical field.
• Multi-year experience with project management and/or software development lifecycles
• Multi-year experience managing and delivering complex projects
• Multi-year experience in the consulting industry (technology, management, strategy) and managing client engagements with either internal or external clients
• Multi-year experience growing and expanding business portfolios
• Strong, humble, motivated individuals that are servant-leaders.
• Active listener, and able to take and apply feedback.
• Willing to make decisions and be accountable for successes and failures.
• See the big picture, and comfortable communicating and driving clients towards greater organizational change and evolution.
• Experience in a subset of the following or related fields—engineering, software development, programming, data management and architecture, business intelligence, data mining, operations research, machine learning, analytics delivery.
• Understand and appreciate both hard consulting skills (processes, lifecycles, project management, management and strategy consulting frameworks) and people skills (relationship building, engagement, trust, communication).
• Life-long learners. Eager to grow and stay on top of a rapidly evolving analytics and data science industry.
• Ability to articulate to clients the value of data science, statistics, and machine learning to their business.

Nice To Haves

• Experience in the Hospitality industry.
• Master’s degree in math, statistics, engineering, or business administration.

Responsibilities

• Provide consulting support and guidance to data science and engineering teams on business analysis, technology approach, analytic solutions, project management process (scope, schedule, cost), and client engagement to drive delivery success.
• Monitor critical metrics like utilization, burn rate, timeline, and risk.
• Facilitate client engagements and relationships in partnership with other ERI leaders.
• Work with Directors and Vice Presidents to review growth and expansion opportunities.
• Create project proposals (scope, level of effort estimates, schedules), statements of work, and price proposals for new work and expansions to existing work.
• Maintain and communicate a solid understanding of analytics and data science techniques, tools, approaches, methodologies, and solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level