Client Engagement Manager - US

YouGov•New York, NY

8d•$85,000 - $105,000•Remote

About The Position

The CEM Manager is responsible for achieving revenue targets through account growth, retention, cross-selling, upselling and strategic client engagement. The role requires strong commercial acumen, proactive pipeline management, stakeholder networking, data product selling and account planning.

Requirements

5+ years of experience in account management, business development, client engagement or market research sales.
Experience selling research, data, SaaS, subscription or consulting solutions.
Strong commercial mindset with a track record of achieving targets.
Proven ability to build executive-level client relationships.
Excellent presentation, communication and negotiation skills.
Strong Excel, PowerPoint and CRM experience

Nice To Haves

Continuous professional development through MEDDPICC and sales training.

Responsibilities

Achieve or exceed annual revenue targets and maintain a healthy pipeline.
Create and execute account plans for all priority accounts with clear growth strategies.
Expand stakeholder relationships and identify new budget holders and decision makers.
Conduct regular client meetings and strategic business reviews.
Drive adoption of YouGov Data Products including BrandIndex, Profiles, Behavioral, GTP, Yabble and future solutions.
Execute monthly Top of Mind campaigns and re-engagement programs for dormant clients.
Generate a minimum level of qualified opportunities each month and maintain accurate forecasting.
Ensure Salesforce, Gong, Planner and Project Allocator are updated accurately and on time.
Collaborate with internal teams to deliver outstanding client experiences and commercial outcomes.