Client Engagement Manager

AcostaRogers, AR

About The Position

The Client Engagement Manager (CEM) is responsible for the negotiation, creation, approval, and the implementation of national projects. These responsibilities include business development, project development, budget management, execution monitoring, issue resolution, reporting, and up-selling. The CEM must provide a high level of service to client, collaborate across Acosta Group lines of business, and drive a culture of sales and service excellence. Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement. Ready for a career path that’s as unique as you? Discover your path at Acosta Group! Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy [https://www.acosta.group/privacy-policy/] and Terms and Conditions of Use [https://www.acosta.group/terms-and-conditions-of-use/]. #DiscoverYourPath

Requirements

  • Negotiation skills
  • Project management skills
  • Business development skills
  • Budget management skills
  • Execution monitoring skills
  • Issue resolution skills
  • Reporting skills
  • Up-selling skills
  • Client service skills
  • Collaboration skills
  • Sales and service excellence orientation

Responsibilities

  • Negotiation, creation, approval, and implementation of national projects.
  • Business development.
  • Project development.
  • Budget management.
  • Execution monitoring.
  • Issue resolution.
  • Reporting.
  • Up-selling.
  • Provide a high level of service to clients.
  • Collaborate across Acosta Group lines of business.
  • Drive a culture of sales and service excellence.
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