Client Development Representative

DAIOHS U S A INC•Inglewood, CA

4d•$50,000 - $58,000•Onsite

About The Position

Blue Tiger Coffee USA is a premier service offering from the Daiohs USA family of brands. Blue Tiger brings ultra-curated craft coffee options, a robust selection of wholesome, craveable snacks, and other breakroom solutions. For nearly half a century, Daiohs USA has provided premium office coffee solutions to businesses throughout the United States. We're currently seeking a Client Development Representative to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we’d love to hear from you.

Requirements

Valid Driver’s License for at least 2 years
Sales Experience.
Attention to detail.
Strong organizational skills.
Excellent customer service.

Responsibilities

Maintain strong, proactive relationships with all assigned clients to ensure high satisfaction and retention.
Serve as the primary point of contact for client requests, including product changes, equipment needs, office moves, budgeting support, and general inquiries.
Maintain accurate and updated client records within company systems, including billing profiles, contacts, custom items, pricing, and delivery notes.
Write and input all customer orders according to daily route schedules, including prewrites, inventory, email orders, and opt-out orders.
Handle and resolve customer opportunities and service issues; maintain a log of client activities to review weekly with the Branch Manager.
Update, prepare, and present service agreements for renewal prior to expiration.
Ensure pricing, terms, and product offerings are accurately reflected.
Create proposals and presentations to expand account revenue through new products, add-on equipment, and additional service channels.
Conduct routine on-site client visits to identify new revenue opportunities, confirm service levels, and strengthen relationships.
Build and foster a network of referrals and provide leads for new business to Blue Tiger and First Choice sales representatives
Maintain an ongoing understanding of all products, equipment, and service offerings.
Stay informed about competitor activities to better position Daiohs offerings.
Assist with branch initiatives and special projects as assigned by the Branch Manager.
Support cross-functional communication to ensure seamless customer service delivery.
Other responsibilities, as assigned