Client Development Manager

Johnson, Mirmiran & Thompson, Inc.Raleigh, NC

About The Position

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record’s list of the Top 500 Design Firms. This position is responsible for developing, monitoring and maintaining client relationships that result in sustainable and profitable business; seeking, developing and securing new business opportunities, developing and implementing strategic business and tactical action plans and participating in related marketing and business activities for appropriate service line.

Requirements

  • Developing, monitoring and maintaining client relationships that result in sustainable and profitable business
  • Seeking, developing and securing new business opportunities
  • Developing and implementing strategic business and tactical action plans
  • Participating in related marketing and business activities for appropriate service line

Responsibilities

  • Develop and maintain a strong and diverse business/industry network
  • Develop relationships with new/existing clients to discover project and program information
  • Conduct market research and gather information on potential markets, clients and projects
  • Develop, monitor and implement strategic business and action plans for potential markets, clients, and projects
  • Monitor client performance trends/issues utilizing CRM
  • Obtain feedback from clients to assess past JMT performance. Develop correction action plans, as necessary
  • Lead client presentations, pitches, and proposals to effectively position services and secure new business opportunities.
  • Participate in training and development of future firm leaders
  • Involved in Professional organizations, committees, and Officer positions
  • Develop and report on Metrics of Marketing success
  • Perform other related duties as assigned
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