Client Development Manager, Healthcare Practice

The Alexander Group•Chicago, IL

About The Position

The Client Development Manager accelerates pipeline growth within a defined portfolio of strategic Healthcare accounts, with measurable objectives tied to qualified opportunity creation. Success requires commercial judgment, fluency in medical technology, digital health, payer, and provider priorities, and the ability to engage senior commercial leaders as a credible representative of Alexander Group's thought leadership, research, and services.

Requirements

Bachelor's degree or equivalent combination of relevant education and professional experience.
Seven or more years of experience in consultative business development, strategic account management, client development, or a comparable role serving complex B2B healthcare customers.
Ability to turn account or market strategy into practical engagement plans and maintain momentum across long, complex buying journeys.
Experience mapping complex healthcare accounts, identifying buying centers and whitespace, and developing senior stakeholder relationships.
Demonstrated ability to engage senior executives, communicate thought leadership, expand relationships, and connect organizational challenges to relevant solutions.
Proven ability to influence and coordinate senior internal stakeholders without formal authority.
Strong commercial judgment, including the ability to prioritize accounts, relationships, signals, and opportunities with limited direction.
Excellent written and verbal communication, including concise, executive-level synthesis and messaging.
Working proficiency with Salesforce or a comparable CRM and experience using account-intelligence, productivity, or relationship-development tools.
Experience serving medical technology, digital health, payer, provider, or adjacent healthcare organizations strongly preferred.
Professional services, management consulting, advisory, healthcare technology, or other expertise-led business experience is a plus.
This is not a high-volume outbound sales, campaign-execution, or account-coordination role. Success depends on senior executive engagement, commercial credibility, complex relationship navigation, account-team coordination, and sustained progress across longer engagement journeys.

Nice To Haves

Experience serving medical technology, digital health, payer, provider, or adjacent healthcare organizations strongly preferred.
Professional services, management consulting, advisory, healthcare technology, or other expertise-led business experience is a plus.

Responsibilities

Develop a strong understanding of Alexander Group's services, healthcare perspectives, value propositions, and points of differentiation.
Maintain actionable account plans, relationship maps, and whitespace priorities based on client strategy, healthcare market dynamics, engagement history, and business signals.
Expand executive access across buying centers, functions, business units, and leadership levels through insight-led interactions that build credibility and uncover strategic priorities.
Represent Alexander Group at executive briefings, virtual roundtables, conferences, research discussions, and other client-facing interactions.
Translate account strategy into year-round engagement plans with clear audiences, actions, owners, and outcomes.
Connect client needs and signals to relevant Alexander Group capabilities; conduct early discovery and involve consulting leaders when deeper exploration is warranted.
Coordinate consulting leaders, Marketing, Client Development, and subject-matter experts to create a consistent client experience, sustain momentum, track commitments, and surface stalled activity.
Use account intelligence and engagement outcomes to recommend changes to relationship, coverage, and opportunity strategy and deliver concise updates on progress.