Client Development Executive - Metropolitan Detroit Area
About The Position
The Client Development Executive is responsible for driving revenue in their assigned market by identifying and securing new large customers, particularly those currently held by competitors. This role serves as the primary point of contact for initiating relationships with these significant new clients, aiming to achieve MillerKnoll's objective of expanding business with important accounts. The executive will work closely with these clients to understand their needs, propose solutions, and manage the initial sales process from strategy formulation to resource coordination. A key aspect of the role involves identifying opportunities to win business from competitors and ensuring a smooth handover to the appropriate sales team for long-term account management. Maintaining accurate Salesforce (CRM) data for forecasting and client information is also a crucial part of the daily work.
Requirements
- Bachelor's degree in Marketing, Business Administration or related field preferred.
- 3+ years of experience in successful contract or capital goods selling, preferably including new business development.
- Demonstrated passion for the sales process with an understanding of selling foundations and proven ability to actively seek new opportunities, calculate risks, and commit to action.
- Advanced selling skills (qualify prospects, lead generation, new business development, account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation, and contracts).
- Innovative, self-starter with self-confidence and the ability to represent MillerKnoll professionally and ethically.
- Proven success at quickly building mutually beneficial relationships with customers/partners.
- Ability to establish relationships at senior decision-making levels within an organization.
- Ability to work in a fast-paced, changing environment at all levels of the organization.
- Excellent verbal, written, and interpersonal communication ability with strong emphasis on listening.
- Demonstrated high personal performance standards, desire and ability to continuously learn, and results-oriented.
- Demonstrated high-level of financial and business acumen.
- Thorough knowledge of MillerKnoll products, services, and culture, and ability to distinguish them from competitors.
- Ability to travel and perform other job duties as needed.
Responsibilities
- Actively find and generate new business in the assigned market/region, focusing on large potential customers/businesses.
- Serve as the initial key contact with new large customers and establish strong relationships with decision-makers.
- Discover, diagnose, and solidify customer needs, and propose/deliver world-class solutions.
- Manage the first sale/project from start to finish, including sales strategy formulation and resource coordination.
- Identify opportunities to secure large customer sales from competitors.
- Develop strong relationships with internal MillerKnoll teams to provide sales support.
- Enable a smooth transition to an appropriate sales role within the region for ongoing account maintenance.
- Maintain Salesforce (CRM) information for accurate monthly forecasts.
- Maintain up-to-date client information and provide reports as requested.
Benefits
- Equal opportunity employment
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What This Job Offers
Job Type
Full-time
Career Level
Senior
