Client Development Coordinator

McDermott Will & Emery•Chicago, IL

1d•Hybrid

About The Position

The Client Development Coordinator plays a key role in supporting the firm's client development initiatives. This individual will combine exceptional organizational and administrative skills with strong sales instincts to help project manage new client development initiatives and strengthen existing client relationships. This role is ideal for a proactive, creative, and highly organized professional who enjoys building relationships, managing multiple priorities, and taking ownership of projects from concept to execution.

Requirements

Bachelor’s degree
2–5+ years of experience in business development, sales, client services, marketing, account management, or a related field
Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
Strong written and verbal communication skills
Strong organizational skills
Ability to work under tight deadlines and prioritize responsibilities
Ability to handle and maintain confidential information
Ability to learn new concepts and skills quickly

Nice To Haves

Experience using Salesforce or another customer relationship management (CRM) platform preferred

Responsibilities

Support the transition of sales opportunities into active matters by preparing engagement letters and related documentation
Support client/matter opening processes and coordinate with internal departments to ensure timely execution
Coordinate calendars, meetings, and business-development related travel as needed
Work with attorneys and pricing function to prepare budgets, working group lists and assist with compliance with outside counsel guidelines
Prepare reports, presentations, and tracking dashboards
Utilize Salesforce to maintain organized records of client interactions, business development activities, and active opportunities
Conduct research to help map relationships at key accounts to help identify additional relevant introductions
Draft client follow-up email communications and timely meeting notes
Help manage ongoing client and prospect relationships by coordinating communications and ensuring timely follow-up
Collaborate closely with the business development team on the pre and post meeting process, including scheduling specific client events, preparing briefing materials for client meetings, supporting follow-up pitches, and other business development initiatives
In close collaboration with the business development team’s targeting efforts, monitor third-party sources and press related to client activity and identify opportunities for additional client engagement
Serve as a reliable point of contact for internal and external stakeholders