National Client Coordinator - Schiller Park, IL

Pipe View, LLC•Schiller Park, IL

9d•Onsite

About The Position

The Client Coordinator is responsible for Delivering Exceptional Experiences to our Clients by matching their urgency and coordinating office operations / deliverables / procedures to ensure organizational effectiveness and efficiency. Performs related duties as required. The opportunity to work closely with and be supported by the best operations and administrations teammates in the sewer inspection / location industry. A company that calls you a teammate, not an employee. A workplace that “Respects Everyone” and recognizes hard work. A workplace that understands the life balance and puts family first. A company with a reputation of listening to clients and creating solutions for them. A company that measures customer deliverables and experiences every week to “Drive Accountability” and “Ensure Exceptional Experiences”. “Promote Safety” is our number one Core Value.

Requirements

Technology Skills
Communication Skills
Organizational Skills
Decision Making Skills
H.S. Diploma or Equivalent required
2+ years’ office administration
Possession of a valid Driver’s License
Proficiency in MS Office suite required
Demonstrated ability to deliver results while working on multiple projects simultaneously, balancing resources, timing and quality of outcomes is required.
Must be able to read, write and speak English.
Commitment to Pipe View’s core values, mission, and programs is required.

Nice To Haves

Associate Degree preferred
GIS experience preferred

Responsibilities

GIS management of project inventory for all clients
Perform Quality Control processes per client requirements
Communicate project status to clients and team (project status reports)
File management of inspection videos according to company standards
File management of cross bores including photos, details, and communication on clearing
Create or assist in creating weekly data for invoicing (invoice support)
Research and document the priorities of our clients
Review timesheets daily
Process payroll weekly
Prepare letters, presentations, reports
New employee orientation
Assisting in staff recruitment
Attending meetings with senior management
Onsite data transfer with teams
Performs related duties as required