Client Coordinator, Employee Benefits & Retirement

HUB International•Brantford, ON

2d•Onsite

About The Position

HUB International is looking for a dynamic Client Coordinator to provide high-level administrative support to the EB&R Practice in our Toronto HUB International Office. This role is ideal for someone who enjoys working in a fast-paced corporate team environment and takes pride in customer excellence. Superior time-management, organizational, and follow-up skills are essential for this position, which supports a Senior Consultant and Account Manager in day-to-day operations. This is a 25-hour per week role, working Monday-Friday.

Requirements

Post Secondary Education
Minimum 2 years’ administrative support experience
Advanced Proficiency in Microsoft Office: Word, Excel, and Outlook
Ability to learn new systems, i.e. Epic broker management system
Strong organizational, time and client management skills
Effective communication skills: verbal and written
Strong team player
Proactive and customer-focused approach
Strong initiative and follow-up skills

Responsibilities

Generate quotes through Insurance carrier portals
Prepare plan comparisons
Gathers data and assists with the preparation of marketing documents
Prepares cover letters
Support Sr Consultant and Account Manager with service requests
Follow up and review receivables
Monitor General Inbox and make intake calls
Maintain electronic files and create new client profiles
Client billing
Other duties as assigned

Benefits

Flexible working arrangements
Generous time-off policies
HUB-sponsored training programs
Tuition reimbursement
Reimbursements for professional licensing and membership fees
Special discounts on events, travel, accommodations, and personal home & auto insurance
Extended health benefits
Disability insurance
RRSP matching
Paid-time-off benefits
Eligible bonuses
Commissions for some positions