Client Consultant Engineer

Oklahoma ChillerTulsa, OK
Hybrid

About The Position

We work in the places that can't afford to fail. Hospital operating suites. Data centers running financial transactions around the clock. Manufacturing lines where a single degree of temperature variance scraps a million-dollar batch. The facilities that keep civilization running. When their HVAC goes down, people notice, sometimes in the worst possible ways. We chose this work on purpose. There are easier markets. More forgiving customers. Simpler systems. We don't want them. We want the accounts where the bar is high, the stakes are real, and the only way to keep the business is to earn it every single time. That pressure makes us better and it attracts a certain kind of person. At the core of everything we do is a belief that business, real business is about building relationships, serving people, and transforming lives. Not just fixing equipment. Not just hitting a number. We believe the work we do matters beyond the invoice, and we're building a company that proves it, one relationship at a time. What Makes Us Different Our Philosophy We don't treat customers like accounts. We treat them like people who've handed us something they care about and trusted us not to drop it. That belief lives in how we hire, how we communicate, and how we handle a problem when something doesn't go right, especially then. It's not a value printed on a wall. It's a decision we make every day. Technical Depth Our people know these systems. Not just enough to sell a contract, enough to walk a chiller plant, read the sequence of operations, find what's causing the head pressure issue at 3am, and explain it clearly to a chief engineer who's heard every wrong answer before. That credibility is something we protect fiercely. It's the foundation everything else is built on. Responsiveness A facility director once told us the reason he stayed wasn't the price. It was that he never had to wonder if we'd call back. That stayed with us. In critical facilities, responsiveness isn't a feature it's the whole game. Being there when it matters is the promise we've built our reputation on, and we're not willing to let it slip.

Requirements

  • Background in HVAC, mechanical systems, facilities, or technical sales.
  • Comfortable discussing technical equipment with engineers and operations leads.
  • Ability to ask the right questions and identify when something is not adding up.
  • Proven track record of customer retention.
  • Experience in critical facility environments (healthcare, data centers, manufacturing, or similar) is a plus.
  • Valid driver's license.
  • A degree in Mechanical Engineering, Business, or a related field is required.

Nice To Haves

  • Someone who feels the weight of a customer's trust and rises to meet it.
  • Someone who is not satisfied being average and sees opportunities for improvement.
  • Someone who wants to be part of building something, not just filling a territory.
  • Someone who is genuinely interested in what someone is dealing with and what would make their situation better.
  • Someone who takes full ownership and prioritizes fixing problems.
  • Someone who is technically curious and wants to understand how systems work.
  • Someone who communicates before being asked, clearly and honestly.
  • Someone who wants to be pushed and seeks a demanding environment.
  • Someone who can have difficult conversations and maintain relationships.
  • Someone who believes this work has a significant impact beyond personal gain.

Responsibilities

  • Build real relationships with facility managers, directors of engineering, and operations leaders at healthcare systems, data centers, manufacturers, and commercial properties.
  • Walk facilities and ask in-depth questions to understand customer needs before discussing solutions.
  • Develop proposals that are honest, specific, and clearly articulate value, avoiding vague language that could cause future issues.
  • Maintain customer engagement throughout all phases of project delivery, proactively communicating any changes.
  • Collaborate closely with the service team to ensure seamless project execution and maintain customer trust.
  • Manage the sales pipeline accurately using a CRM, reflecting actual progress rather than aspirations.
  • Actively participate in team meetings, contributing to and learning from sharp colleagues.

Benefits

  • Competitive base salary and performance-based commission with transparent structure.
  • Support from a knowledgeable technical team.
  • Truthful performance feedback and opportunities for growth from leadership.
  • A role in shaping the company's future.
  • Ongoing investment in professional and technical development.
  • Meaningful work that serves critical facilities and communities.
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