Client Compliance Specialist
Manatt, Phelps & Phillips, LLP•Los Angeles, CA
•$75,000 - $95,000•Hybrid
About The Position
The Client Compliance Specialist plays a key role in ensuring accurate compliant client billing by interpreting Outside Counsel Guidelines and partnering with Billing, eBilling and Client Arrangements teams. The Client Compliance Specialist serves as a trusted resource for billing compliance guidance, helping ensure client requirements are clearly understood, properly implemented and consistently followed across the firm. This position is ideal for a detail-oriented legal billing professional who enjoys problem-solving, process improvement and cross-functional collaboration in a fast-paced environment.
Requirements
- Minimum of two (2) years of related experience in legal billing or eBilling.
- Bachelor’s degree in accounting, business or a related field required.
- Advanced experience in Microsoft Suite (with focus on advanced Excel skills)
- Strong organizational skills with exceptional attention to detail
- Excellent analytical, mathematical, and problem‑solving abilities
- Strong written and verbal communication skills
- Ability to manage multiple priorities, meet tight deadlines, and handle confidential information
- Ability to work collaboratively in a team environment and share knowledge effectively
- Experience with legal billing and accounting software
- Demonstrated reliability and the ability to work both independently and collaboratively within a hybrid (remote and in-office) team environment
Nice To Haves
- Experience with electronic billing systems, including Aderant Expert and rate hierarchy structures strongly preferred
- Familiarity with Iridium and Power BI preferred
Responsibilities
- Review, analyze, summarize and document client Outside Counsel Guidelines and distribute billing requirements to appropriate firm personnel
- Interpret client billing guidelines and ensure accurate compliance within the firm’s financial and legal management systems
- Review new and revised billing guidelines and engagement letters advising Client Intake team on required revisions
- Ensure matter-level billing instructions and billing documentation are properly maintained and aligned with client requirements
- Onboard new eBilled clients and clients migrating to eBilling platforms from initiation through full implementation
- Coordinate eBilling onboardings with billing professionals, eBilling teams, Client Arrangements, and clients to ensure accurate and timely setup
- Review and process eBilling vendor invoices, confirming correct fees are charged and monitoring prompt payment
- Analyze billing guidelines to ensure corresponding billing information is properly configured, including billing instructions and master specifications documentation
- Evaluate current billing compliance processes and identify opportunities for efficiency and process improvement
- Collaborate with the Client Arrangements and Compliance team to establish and implement standard operating procedures and departmental policies
- Monitor and support ongoing process improvement initiatives, ensuring milestones are met
- Address billing compliance questions from firm practice groups and clients
- Provide coverage and support to other team members as needed
- Assist with special billing and compliance projects, including year‑end rate arrangement confirmations and rate requests
Benefits
- A full range of medical, financial and/or other benefits dependent on the position will also be offered.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
