Client Companion (Caregiving Role)

Navi Nurses•Phoenix, AZ

71d•Onsite

About The Position

As a Navi Caregiver, the contractor provides non-medical in-home support services to Navi clients in accordance with each client's co-created care plan. The full scope of services includes Personal Care, Attendant Care & Companionship, Homemaker Services, and Observation, Documentation & Communication.

Requirements

Completion of, or active pursuit of, higher education (associate degree, bachelor's degree, or equivalent professional credential).
Minimum 1 year of direct caregiving or related care experience (home care, assisted living, hospital tech, hospice volunteer, family caregiving with documented depth, or comparable healthcare-adjacent role) OR Nursing Student at an affiliated college.
Demonstrated experience with at least two of the populations Navi serves: post-surgical recovery, post-discharge care, geriatric and aging-in-place support, hospice and end-of-life care, or chronic disease management.
Active completion of an AHCCCS-approved Direct Care Worker (DCW) training and competency examination, or qualifying equivalent (Principles of Caregiving Level I & II).
Current CPR and First Aid certification or BLS (American Heart Association or American Red Cross).
Arizona Level I fingerprint clearance card, current and unexpired.
Negative TB test (within 12 months) and documentation of immunizations per Arizona Department of Health Services and AHCCCS guidance.
Valid Arizona driver's license, current auto insurance meeting state minimums, and reliable personal transportation.
Smartphone capable of accessing Navi's documentation and communication platforms.
Completion of Navi's onboarding pathway (virtual pre-learning, in-person Phoenix orientation, shadow shift, and curated first independent shift) prior to engagement on independent cases.
Comfortable functioning as part of an interdisciplinary care team.
Strong written and verbal communication in English.
Comfort using mobile documentation tools, basic technology, and digital scheduling platforms.
Demonstrated emotional regulation under difficult circumstances.
Cultural humility and adaptability.

Nice To Haves

Background in healthcare, social work, gerontology, psychology, or a related field.
Prior experience as a Certified Nursing Assistant (CNA), Home Health Aide (HHA), or Assisted Living Facility Caregiver, in addition to the required DCW credential.
Specialty training or experience in dementia care, end-of-life care, or post-surgical recovery.
Experience documenting in electronic health records or care management platforms.
Pursuit of further credentialing — nursing school, social work programs, allied health pathways.
Bilingual ability (Spanish, Vietnamese, Mandarin, ASL, or other).

Responsibilities

Provide personal care including bathing, grooming, dressing, toileting, and feeding assistance.
Offer transfer and mobility assistance, including safe lifting techniques and use of mobility devices.
Provide supervision and safety monitoring for clients.
Engage in companionship, conversation, and meaningful activities with clients.
Provide cognitive stimulation activities.
Accompany clients to medical appointments, social activities, or community outings.
Offer emotional support during difficult moments.
Perform light housekeeping focused on the client's immediate living areas.
Plan and prepare meals, accommodating dietary restrictions and preferences.
Handle laundry for the client.
Perform grocery shopping and errands for the client.
Provide basic pet care for the client's pet.
Observe and report changes in the client's condition, behavior, mood, environment, or care needs.
Document services delivered, observations, and deviations from the care plan.
Communicate with Navi's clinical team, scheduling team, and authorized family members.
Escalate clinical concerns, safety issues, or care-plan questions to the Navi Nurse Manager or designated clinical contact.