Client Care Worker, SCU

Wesley • Hamilton, ON

1d • Onsite

About The Position

Wesley is a long-standing local non-profit and living wage organization. We are passionate about our work advocating for harm reduction, housing, poverty eradication and food security in Hamilton, Halton and Brantford. We’re committed to diversity & inclusion and a healthy work life balance. We would love for you to join our team! We are seeking a dynamic, highly motivated Client Care Worker who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other. Within a multi-disciplinary team, you will actively provide support and therapeutic services to individuals experiencing homelessness and living with acute alcohol dependency and related health and mental health issues. Services are based on a residential harm reduction approach to service delivery. This is a unionized, full- time temporary position (until December 31, 2026). The rate of pay is $22.44/ hour. It requires 40 hours per week. Shifts are scheduled as follows: 8am-4pm Sunday, Monday, Thursday, Friday, Saturday.

Requirements

• Post-secondary degree or diploma in Social Services, or an equivalent recognized by the Ontario College of Social Workers and Social Service Workers, and relevant past experience.
• Minimum of 2 years’ experience, effectively working with marginalized populations experiencing homelessness and a demonstrated ability to form rapport with target population.
• Experience providing client-centered services within a multi-disciplinary team of providers.
• Excellent communication and documentation skills.
• Must be willing to work flexible hours.
• Non-violent crisis intervention - first aid/CPR certification.

Responsibilities

• Work effectively within a strengths-based client-centered approach to service delivery.
• Assist with program engagements, assessments, case planning, and appropriate referrals of clients to facilitate client movement through the program and connection to community resources.
• Administer medications and appropriately document distribution, according to the established guidelines of the program.
• Administer alcohol and appropriately document, according to the established guidelines of the program.
• Actively engage individual clients to assess their readiness, motivation and confidence to move through change, ensure residential stability and safety within the program.
• Participate in meal planning and preparation (menus) consistent with nutritional guidelines, maintenance of food supplies and all other program supplies including bottling of beer, making and purchasing of wine; within the social and recreational goals of a residential managed alcohol program of 15 or more residents.
• Document and input information, in individual client files and all program communication logs and information sheets, manually and in the Client Outcome Tracking System.
• Respond according to program protocols to emergency or crisis situation.
• When appropriate and required, interact with internal and external service providers.
• Attend and participate in all relevant staff meetings and training opportunities, as requested.
• Provide coverage for other employees on shift, as required.
• Other duties as assigned.

Benefits

• A positive work culture that prioritizes all staff having an opportunity to contribute
• A supportive team that will empower you to achieve great milestones!
• Fun and engaging organizational events such as our Staff Appreciation Event
• Professional development and training opportunities
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree