Customer Service Representative YYZ

I M P Group International Inc. • Toronto, ON

1d • Onsite

About The Position

As Canada’s premier private jet company with a legacy spanning over 60 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can truly take flight!

Requirements

• Hospitality industry experience is highly desirable
• Aviation industry experience is highly desirable
• Good computer skills (including Outlook, Excel, PowerPoint, etc.)
• Understanding of various aviation flight planning platforms highly desirable
• Exceptional communications skills (both verbal and written)
• Impeccable attention to detail

Responsibilities

• Booking hotels, car/limo rentals, catering, etc.
• Overseeing commissary
• Ordering supplies
• Ensuring top-tier client-experience from beginning to end of a client’s trip
• Coordinating with Line Crew to ensure first-in-class Customer Service response to client inquiries
• Provide FBO with general administrative support
• Provide FBO Sales support
• Perform other related tasks as assigned by the Customer Service Supervisor and/or General Manager

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed