Client Care Specialist Women's Shelter

Lifting Up Westchester•White Plains, NY

1d•Onsite

About The Position

Samaritan House Women's Shelter is seeking a Client Care Specialist to provide direct care, guidance, and supervision to residents. This role involves assisting with daily living routines, fostering positive socialization, providing informal counseling, and maintaining records. The position offers flexible shift options, including weekdays, weekends, and overnight.

Requirements

High School Diploma/GED
Minimum of 1 year experience in Human Services helpful.
Basic computer and data entry experience required.
Must have sensitivity to the needs of vulnerable adults.

Nice To Haves

Knowledge of domestic abuse, alcohol, drug, and mental health issues preferred.

Responsibilities

Develop good relationships with residents and contribute to the development of a positive atmosphere in the program.
Assist the shift supervisor in carrying out daily routines of program including performing and monitoring daily chores, food service, laundry, housekeeping, etc.
Serve as security staff person to ensure orderly entrance and exit of residents and to escort unauthorized or disruptive clients or other unauthorized individuals out of the building.
Listen to concerns of residents and communicates issues and problems arising with shift supervisor, document information via narratives and other records; provide other reports on shelter as needed.
Attend staff meetings and in-service training workshops when required.
Provide direct care, guidance and supervision to residents of the program.
Assist in homemaking and routines of daily living at shelter.
Foster positive socialization and interaction among residents.
Provide informal counseling.
Carry out record keeping and other assignments as needed.