Client Care Specialist (Reception) - Chaparral Veterinary Clinic
About The Position
Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. Please note this is a temporary position.
Requirements
- Genuine care and compassion towards clients and their pets
- Respectful in all interactions
- Exceptional customer service skills
- Courteous and caring approach to client interactions
- Ability to provide knowledgeable non-medical information to clients
Nice To Haves
- Experience as a Client Care/Receptionist in a veterinary clinic
Responsibilities
- Greeting and checking-in clients in a friendly and warm manner
- Receiving incoming calls from current and prospective clients utilizing a courteous and caring approach
- Appropriately screening calls
- Booking appointments
- Taking detailed messages
- Providing knowledgeable non-medical information to clients
- Performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting)
- Drafting memos and other correspondence
- Completing reports and other ad-hoc document requests
Benefits
- Competitive Base Salary
- Medical insurance
- Dental insurance
- Life insurance
- Flexible Schedule
- Vacation & Paid Time Off
- 24/7 Employee Assistance Program (includes mental health, relationship, financial and nutritional support)
- Community wide social platform
- Recognition programs
- Access to our veterinary learning platform
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
