Client Care Representative - Personal Lines
HUB International•Chilliwack, BC
•CA$45,000 - CA$50,000•Onsite
About The Position
HUB International is a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. As a Personal Insurance Associate, you will help protect individuals' most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance. This is a client-facing sales role where you will help individuals find the right coverage for their personal insurance needs.
Requirements
- Minimum 1-year Personal Insurance experience
- Desire and proactive ability to deliver exceptional client service
- Demonstrated ability to work in a high-volume, fast paced team environment
- Keen eye for detail and high sense of urgency
- Strong communication skills in both written and verbal
- Demonstrated ability to drive sales initiatives
Nice To Haves
- Level 2 General Insurance License is an asset, but not required
- Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)
Responsibilities
- Engage with clients to understand and advise on their insurance needs to help develop the best coverage needed in all things Personal Insurance (habitational, travel, automobile)
- Follow-up regularly on sales leads and referral prospects
- Process and conduct renewals and ensure policies are processed and issued accurately in a timely manner
- Achieve sales and retention goals and targets
- Maintaining a high level of knowledge in all our Personal Lines and Auto products through continuous education and learning opportunities
Benefits
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid-time-off benefits
- Eligible bonuses
- Commissions for some positions
- Paid day off for your birthday
- Paid half a day off for volunteering in your community
- Room to grow within the organization
- Company perks
- Great compensation
- HUB Ready training for new employees
- Financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
