Client Care Representative - Commercial Auto Advisor
HUB International•Williams Lake, BC
•CA$45,000 - CA$55,000•Onsite
About The Position
As the Insurance Advisor for our Commercial Auto Division, you will be providing exceptional service to fleet clients. You will apply your superior attention to detail and excellent client service skills while working closely with clients to meet their commercial auto needs. You will help build and maintain long-term relationships with our clients with helping to answer client inquiries and requests.
Requirements
- Self-motivated with a strong sense of urgency
- Motivated to help support a diverse team
- Pro-active and a a self-starter
- A keen attention to detail
- Strong customer service focus with the ability to deliver positive client experiences and meet their desired needs
- Demonstrated ability to communicate (written and verbal), present and influence credibly and effectively at all levels of the organization
- Works well in a fast paced, client-focused environment
- Motivated to contribute within a team environment
- Intermediate proficiency in Microsoft Word, Excel, and Outlook
Nice To Haves
- Commercial Auto/Fleet experience is preferred
- Level 2 insurance license is preferred
Responsibilities
- Service and maintain existing fleet accounts.
- Meet existing clients’ needs and process documentation (Certificates of Insurance, Cover Notes, Renewals, Proposals, Endorsements.
- Review and ensure accuracy of policy documentation
- Contact clients for renewal information
- Take client calls and answer questions regarding coverages.
- Update client information and policies as changes occur
- Answer account related questions/requests from clients
- Provide policy and coverage information to clients upon request or inquiry
Benefits
- extended health benefits
- disability insurance
- RRSP matching
- paid-time-off benefits
- eligible bonuses
- commissions for some positions
- Paid day off for your birthday
- Paid day off for volunteering in your community
- Room to grow within the organization
- Lots of company perks
- great compensation
- HUB Ready training for new employees
- financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
