Client Care Representative - Auto Associate

HUB International • Nelson, BC

3d • Onsite

About The Position

HUB is a leading North American insurance brokerage. As an Auto Associate, you will play a key role in driving business success by actively selling insurance solutions, hitting performance targets, and delivering an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth. We provide full training and support to help you earn your Level 1 General Insurance License within your first 30 days.

Requirements

• A self-starter mentality with a strong drive to exceed performance and sales goals
• Confident, outgoing personality and a customer-first approach
• Detail-oriented and organized—someone who can multitask under pressure
• Reliable and accountable—you're someone your team can count on
• Thrives in a collaborative, high-energy environment
• High school diploma or equivalent

Nice To Haves

• Level 1 Insurance License is an asset—but not required

Responsibilities

• Build and maintain strong relationships with clients, teammates, and auto dealership partners
• Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
• Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
• Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics
• Support your branch by taking phone calls, managing administrative tasks, and restocking inventory

Benefits

• Extended health benefits
• Disability insurance
• RRSP matching
• Paid-time-off benefits
• Eligible bonuses
• Commissions for some positions
• Paid day off for your birthday
• Paid day off for volunteering in your community
• Room to grow within the organization
• Company perks
• HUB Ready training for new employees
• Financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED