Client Care Manager

BrightStar Care • Knoxville, TN

4d • Onsite

About The Position

BrightStar Care is seeking an experienced, mature, and self-motivated individual to join their team as a Client Care Manager. This role primarily involves office duties, including scheduling and recruiting, with the flexibility to provide field support when needed. The ideal candidate will be proficient with digital software, understand daily operations, and possess excellent communication and problem-solving skills. This position offers opportunities for growth within the company and the chance to significantly contribute to BrightStar Care's programs.

Requirements

• Valid Driver's license
• Current Auto Insurance
• High School diploma or equivalent (GED)
• At least 6 months in-home care experience
• Ability to work in a team setting and/or independently
• Good organizational skills
• Good speaking skills
• Good computer and smart-phone skills
• Computer efficient with Microsoft Outlook, Excel and Word
• Ability to learn & master BrightStar's software system
• Excellent Communication skills
• Ability to problem solve

Nice To Haves

• Having a 15-20 minute commute to the BrightStar Office is preferred
• Basic Medical terminology helpful

Responsibilities

• Scheduling and recruiting work in the office
• Field support as needed
• Learning and understanding the company's digital software and daily operations
• Recruiting, interviewing, and hiring for programs
• Scheduling medical staff for Home Care visits
• Completing general clerical duties timely

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED