Client Care Coordinator (MSW, LMSW, LCSW)

PROMESA R.H.C.F.•New York, NY

48d•$70,000 - $85,000

About The Position

The Client Care Coordinator is responsible for enhancing the delivery and coordination of mental health and related services to families with children in shelter. They will promote and model best practices for shelter social services provider staff. Improve linkages to mental health and community-based services. Increase ability of shelter social services staff to address mental health issues in a culturally and linguistically competent manner that incorporates strength based, family driven and youth/child guided care. Strengthen overall permanency outcomes for families with children in shelter.

Requirements

Master of Social Work from an accredited institution of social work.
New York State Licensure required as an LMSW or LCSW. Non-licensed, MSW graduates must obtain licensure within six (6) months of hire.
Minimum of six (6) months previous relevant experience in delivering social services required, DHS regulated facility/shelter environment preferred.
Mandated Reporter (2.0 hours) training certificate required.
Must have knowledge of child and adolescent development; emotional/behavioral health; mental health; parent child relationships; family dynamics; and diagnostic classification.
Strong expertise in strength based, solution-focused, and family centered practice.
Knowledge of guidelines, policies and regulations related to child welfare, safety, permanency and well-being.
Knowledge and experience working with diverse cultures and ethnicities.
Knowledge and experience with groupwork.
Exceptional written and oral skills.

Responsibilities

Complete a comprehensive biopsychosocial assessment with each family to understand strengths and service needs.
Provides short term counseling, crisis intervention, risk assessment, safety planning and education for families.
Collaborates with ACS and/or preventive services agency when a family is child welfare involved; participates in ACS conferences to advocate for family.
Makes referrals and appropriate linkages.
Facilitates group work (e.g., with young people, with fathers).
Attends seminars and training on pertinent issues.
Communicates and collaborates with service providers to enhance engagement and ensure quality.
Provides education / training to other shelter social service staff.
Facilitates quarterly family meeting (with family and shelter staff) to discuss planning efforts and progress.
Other duties in keeping with the scope and nature of the position.