Client Care Coordinator

Right at Home Birmingham•Mountain Brook, AL

About The Position

Right at Home, a locally owned home care business, is seeking a Client Care Coordinator to help improve clients’ quality of life through person-centered care. The role develops and maintains client care plans, coordinates client and caregiver schedules, and communicates with clients, families, care partners, and referral sources. The coordinator helps ensure care is safe, appropriate, and meaningful; supports and mentors caregivers; and manages care plans to create positive experiences for clients and families. The position requires a calm, positive demeanor and the ability to multitask in a high-functioning office environment. The ideal candidate has prior experience in home care or a medical office setting. The role is based in Mountain Brook, Alabama, and pays $14–$15 per hour, with bonus potential.

Requirements

High school graduate or equivalent.
Two years of business experience.
Able to work independently and demonstrate sound judgment.
Available for on-call duty outside normal office hours as required.
Valid driver’s license and use of an insured automobile.

Nice To Haves

Prior experience working in the home care industry or a medical office setting.
Exceptional communication, organization, and decision-making skills.
Enthusiasm for person-centered care and commitment to positive care experiences for clients and families.

Responsibilities

Develop and maintain client care plans.
Create positive client experiences and communicate with clients, families, care partners, and referral sources.
Interface with clients and families to help ensure safe, appropriate, and meaningful care.
Mentor caregivers and support their care delivery.
Maintain a calm, positive demeanor and multitask in a high-functioning office environment.
Coordinate schedules for clients and caregivers.
Manage care plans to create extraordinary client and family experiences.