Client Care Coordinator

Apex Staffing • Benton, AR

5d • Onsite

About The Position

Locally owned pediatric care facility seeking a highly organized and professional Client Care Coordinator to serve as the first point of contact for patients, parents and providers. This fast-paced role is essential to creating a positive client experience while managing scheduling, intake, insurance verification, records, billing support, and daily office operations.

Requirements

• Minimum 1 year previous medical front office experience
• Strong data entry and typing skills
• Proficiency in Microsoft Excel, Word, Outlook, etc.
• Excellent communication and customer service skills
• Organized with strong multitasking abilities
• Self-starter with problem-solving skills
• High integrity, professionalism, and dependability
• Reliable transportation required

Responsibilities

• Manage intake process for new clients
• Coordinate scheduling and provider caseloads
• Maintain waitlists and communicate with clients regularly
• Verify insurance benefits and authorizations
• Process payments, invoicing, and account balances
• Maintain medical records and process record requests (HIPAA compliant)
• Order supplies and assist with office upkeep
• Support clinic operations and provider productivity
• Perform general administrative duties as assigned

Benefits

• 401(k) with 4% company match
• Paid time off & paid holidays
• 75% company-paid medical insurance
• Dental, vision, life insurance options
• FSA/HSA options
• Positive team culture and great work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed