Client Care Coordinator, The Kings Inn Family Shelter

CAMBA•New York, NY

76d•$69,010 - $74,160•Onsite

About The Position

CAMBA is a community organization dedicated to building an inclusive New York City by providing integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. CAMBA operates shelters that offer clients a supportive, structured, therapeutic, safe, and drug-free facility. The Kings Inn Family Shelter, funded by the New York City Department of Homeless Services, provides case management services to 100 families in a transitional residence program for homeless families. The facility includes common areas and on-site security and social services.

Requirements

Licensed Master of Social Work (LMSW) required within one year of date of hire. This license must be maintained throughout the course of employment in this role and any other CAMBA positions for which it is required.
Two years of relevant experience (preferably family shelters shelter settings)
Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment.
Ability to maintain clearances throughout the duration of employment.
May be required to become First Aid/CPR certified.
May be required to become certified in overdose prevention.

Nice To Haves

Bi-lingual preferred.

Responsibilities

Assist clients in completing all CAMBA intake applications, screenings and forms.
Create and maintain client files and make file copies.
Conduct initial risk assessment of clients and clients' families.
Prepare initial biopsychosocial evaluation and update according to regulations.
Provide a range of “instant response” services when a client’s immediate well-being and safety is threatened.
In collaboration with clients and case managers, assist in the preparation of initial Independent Living Plan (ILP), including short-term and long-term client goals.
Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., medical services and psychiatric services, etc.).
Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
Consult with others both inside and outside of CAMBA to determine causes of client problems and effect solutions.
Act as advocate on behalf of clients and client families' to arrange for medical, psychiatric, educational and other tests and examinations that may disclose causes of client difficulties and indicate remedial measures.
Attempt to alter clients' and their families' attitudes and behaviors that cause or aggravate problems.
Facilitate or participate in case conferences with all stakeholders in clients life to ensure collaborative approach to services.
Provide all required information for weekly/monthly/quarterly/annual reports.
Lead group counseling sessions and psychoeducation to enhance social development and psychological education of individual clients and provide peer support.
Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions.
Document client contact via progress notes within 48 hours or 3 business days.
Periodically reassess clients and update services plans and goals to reflect current status.
Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability (aftercare).
Ensure that all clients’ charts contain all required documentation.
May reach out and market the program internally to the shelter community in order to recruit clients.