Client Care Coordinator
About The Position
Client Care Coordinator Wellspring Residential Programs Starting Pay: $21.00 per hour Schedule: Full-time, 40 hours per week, 8:00 AM – 4:00 PM Reports to: Program Director Join the Wellspring Team At Wellspring, we believe recovery changes lives, and every member of our team plays an important role in making that possible. Our residential programs provide a supportive, structured environment where individuals can build the skills, confidence, and connections needed for lasting recovery. We are seeking a compassionate, dependable Client Care Coordinator who enjoys working directly with people and making a meaningful difference in their daily lives. This is an opportunity to be part of a dedicated team helping individuals build healthier, more independent lives. Position Summary The Client Care Coordinator supports residents in their recovery by coordinating healthcare needs, assisting with daily living activities, and helping individuals develop the skills necessary for greater independence and successful community integration. This position works closely with residents, program staff, medical providers, and community partners to ensure residents receive the support they need to achieve their recovery goals.
Requirements
- High school diploma or GED required.
- Basic understanding of substance use disorders, co-occurring mental health conditions, and recovery-oriented care.
- Strong organizational skills, attention to detail, and the ability to manage multiple responsibilities.
- Ability to communicate effectively and build positive, professional relationships with residents, coworkers, and community partners.
- A compassionate, respectful, and nonjudgmental approach to working with individuals in recovery.
- Ability to maintain confidentiality, appropriate professional boundaries, and sound judgment.
- Basic computer skills, including email, Microsoft Office, and electronic documentation.
- Ability to work both independently and collaboratively as part of a treatment team.
- Valid driver's license.
Nice To Haves
- Experience working in behavioral health, substance use treatment, healthcare, human services, or a related field preferred.
- CRMA certification is preferred but not required. Wellspring covers the cost of initial certification for the selected candidate and annual renewal fees.
Responsibilities
- Assist residents with admission, orientation, and daily activities within the residential program.
- Coordinate healthcare needs, medical appointments, medication orders, and resident medical records.
- Monitor and document resident self-administration of medications in accordance with agency policies and applicable regulations.
- Help residents develop independent living skills, including budgeting, scheduling appointments, arranging transportation, and accessing community resources.
- Connect residents with educational, vocational, employment, housing, and other community services.
- Provide encouragement, guidance, and practical support as residents work toward their individual recovery goals.
- Coordinate resident transportation and provide transportation using the agency vehicle when necessary.
- Assist with daily program operations, including room checks, urine drug screenings, meal planning, and purchasing supplies.
- Maintain accurate and timely resident documentation while protecting confidentiality.
- Help maintain a safe, supportive, and recovery-oriented residential environment.
- Collaborate with the treatment team and participate in staff meetings, case reviews, and supervision.
- Provide limited follow-up support and referrals to residents transitioning into the community.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
