Client Care Coordinator (Social Worker) - Homeless Families

Urban Resource Institute (URI) • New York, NY

11d • Onsite

About The Position

Urban Resource Institute (URI) is seeking a Client Care Coordinator (Social Worker) to assess the mental and emotional functioning of residents in homeless families programs and administer services for necessary treatment. This role provides clinical supervision to Case Managers, develops individual living plans (ILPs), and offers direct treatment services. URI is a well-respected organization founded in 1980 that transforms the lives of domestic violence survivors and homeless families through safe shelter and comprehensive services. URI is the oldest licensed provider of domestic violence (DV) shelter and services in New York State and is the largest provider in the United States of DV shelter services, as well as a leading provider of shelter and services for homeless families. URI has a deep commitment to diversity, equity, and inclusion among leadership, staff, and clients across New York City.

Requirements

• Masters Degree in Social Work from an accredited university.
• Three years of experience, working with the homeless population.
• Demonstrated sensitivity and experience with and/or knowledge of homeless families including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.
• Familiarity with DHS regulations and DHS Cares Reporting.
• Clinical experience to include the ability to make psychosocial assessments and develop and implement individual living plans.

Responsibilities

• Assess and evaluate existing, new, and prospective clients/families referred by NYC Department of Homeless Services.
• Develop individual living plans (ILPs) for families including all adults and children in the family composition and provides therapeutic support as needed.
• Provide clinical supervision to Case Managers.
• Conduct clinical case conferences with clients in collaboration with internal staff and external providers for compliance with individual living plan goals and to address unmet needs.
• Participate in clinical caseload conferences and staff meetings.
• Responsible for crisis intervention including on-call via agency phone as needed.
• Coordinate mental health referrals.
• Attend trainings and consortium meetings, e.g., with DHS and others to discuss issues pertaining to service delivery.
• Evaluate mental health status for residents on admission by completing comprehensive evaluation (CFEs).
• Coordinate mental health/psychiatric care and referral.
• Develop a resource of network social services providers.
• Develop and facilitate group meetings.
• Monitor resident records for compliance and best practices.
• Function independently in times of facility coverage including responsibility for appropriate action in crisis situation per agency procedures.
• Regularly assess the safety and well-being of all clients.
• Participate in weekly individual and group supervision with Social Work Supervisor.
• Participate in training seminars conducted to enhance and develop clinical skills.
• Function independently in time of facility coverage, including responsibility for appropriate action in crisis situation per agency procedure.
• Assist with reports and program evaluation.
• Review progress notes and service plans.
• Monitor client compliance.
• Develop strategies for engaging individuals with trauma histories.
• Perform other duties as assigned by the Director of Clinical Services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level