Client Care Coordinator (Social Worker) - Homeless Families

URI Careers•New York, NY

11d•Onsite

About The Position

Urban Resource Institute (URI) is seeking a Client Care Coordinator (Social Worker) to assess the mental and emotional functioning of residents in homeless family shelters and administer services for necessary treatment. This role provides clinical supervision to Case Managers, develops individual living plans (ILPs), offers therapeutic support, and coordinates mental health referrals. The position requires crisis intervention, participation in clinical case conferences and staff meetings, and ensuring compliance with agency procedures and DHS regulations. URI is committed to diversity, equity, and inclusion and is the largest provider of DV shelter services in the US and a leading provider for homeless families.

Requirements

Masters Degree in Social Work from an accredited university.
Three years of experience working with the homeless population.
Demonstrated sensitivity and experience with and/or knowledge of homeless families including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.
Familiarity with DHS regulations and DHS Cares Reporting.
Clinical experience to include the ability to make psychosocial assessments and develop and implement individual living plans.

Responsibilities

Assess and evaluate existing, new, and prospective clients/families referred by NYC Department of Homeless Services.
Develop individual living plans (ILPs) for families, including all adults and children, and provide therapeutic support as needed.
Provide clinical supervision to Case Managers.
Conduct clinical case conferences with clients in collaboration with internal staff and external providers.
Participate in clinical caseload conferences and staff meetings.
Perform crisis intervention, including on-call duties as needed.
Coordinate mental health referrals and psychiatric care.
Attend trainings and consortium meetings related to service delivery.
Evaluate mental health status for residents on admission by completing comprehensive evaluations (CFEs).
Develop a resource network of social services providers.
Develop and facilitate group meetings.
Monitor resident records for compliance and best practices.
Function independently during facility coverage, including appropriate action in crisis situations per agency procedures.
Regularly assess the safety and well-being of all clients.
Participate in weekly individual and group supervision with the Social Work Supervisor.
Participate in training seminars to enhance and develop clinical skills.
Assist with reports and program evaluation.
Review progress notes and service plans.
Monitor client compliance.
Develop strategies for engaging individuals with trauma histories.
Perform other duties as assigned by the Director of Clinical Services.