Remote Client Benefits Specialist
About The Position
AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to build meaningful careers helping individuals and families understand important supplemental benefit programs. This fully remote opportunity offers structured training, ongoing mentorship, and a supportive team environment designed for long-term growth. In this role, you will connect with individuals who have requested information about available benefit programs. Your responsibility is to follow up, review eligibility, and guide clients through their options with clarity and professionalism.
Requirements
- Authorized to work in the United States
- Reliable internet connection
- Windows-based laptop or desktop computer with webcam
- Must be physically located within the United States
Nice To Haves
- Customer service or client-facing experience is helpful but not required
- No prior industry experience is required—training is provided.
Responsibilities
- Meet with clients virtually using Zoom
- Connect with individuals who have requested information about benefit programs
- Review eligibility and help determine qualification based on program guidelines
- Walk individuals and families through available options
- Answer questions and guide clients through next steps
- Support clients through onboarding and ongoing communication
- Maintain accurate digital records and follow-up
Benefits
- 100% remote work environment from anywhere in the United States
- Flexible scheduling that supports work–life balance
- Clients have requested information — no cold outreach required
- Comprehensive training and licensing support
- Monthly and quarterly performance bonuses
- Union representation through OPEIU Local 277
- Medical reimbursement program for qualifying expenses
- Equity opportunities for qualifying team members
- Leadership development and advancement opportunities
- Collaborative, service-driven team culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
