Remote Client Benefits Specialist
About The Position
AO Globe Life is expanding its remote team and seeking motivated, service-oriented professionals who want to build a meaningful career while helping families access important supplemental benefit programs. In this role, you will connect with individuals who have requested information about available benefits. Your responsibility is to follow up, review eligibility, and guide clients through their options with clarity and professionalism. Structured training, mentorship, and consistent support are provided so you can focus on developing your skills and delivering a strong client experience.
Requirements
- Authorized to work in the United States
- Reliable high-speed internet connection
- Windows-based laptop or desktop computer with webcam
- Must be physically located within the United States
Nice To Haves
- Experience in customer-facing roles is helpful but not required
- Individuals motivated by growth and long-term career development
Responsibilities
- Meet with clients virtually using Zoom
- Connect with individuals who have requested information about benefit programs
- Review eligibility and help determine qualification based on program guidelines
- Walk individuals and families through available options
- Answer questions and guide clients through next steps
- Support clients through onboarding and ongoing communication
- Maintain accurate digital records and follow-up
Benefits
- Performance-based bonuses
- Long-term growth potential
- Structured training
- Ongoing mentorship
- Flexible scheduling
- Clear advancement pathways into leadership roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
