Seasonal Client Associate - Brea, CA

TravisMathew • Brea, CA

2d • $17 - $19 • Onsite

About The Position

TravisMathew is a premium apparel brand focused on lifestyle performance clothing. The Client Associate maintains the in-store sales and service experience and promotes a sales-oriented culture to help the retail store achieve or exceed its sales, key performance indicator, and profitability goals. The role involves serving and building relationships with clients, maintaining product knowledge, supporting store events and marketing initiatives, following company service standards and policies, and helping keep the store welcoming, productive, clean, and organized.

Requirements

• At least 1 year of experience in a client services-related capacity.
• Proficiency in Microsoft applications.
• Proficiency in point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

• Provide approachable and efficient sales and service on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat-client relationships to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open, and inviting environment for in-store guests.
• Promote a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including the front of house and stock space.

What This Job Offers

• Education Level: No Education Listed