Part Time Client Associate - Tyson's Corner

Callaway GolfTysons Corner, VA
Onsite

About The Position

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. The Client Associate will be responsible for fostering the culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

Requirements

  • Proficient in Microsoft Applications
  • Proficient in point-of-sale (POS) systems
  • Strong written and verbal communication skills
  • Ability to make decisions independently, or escalate when applicable
  • Ability to work non-traditional hours; weekends, evenings and holidays
  • Minimum 1-year experience in a client services related capacity

Responsibilities

  • Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
  • Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
  • Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
  • Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
  • Adhere to client service standards and company policies and procedures
  • Foster a friendly, open and inviting environment for all in-store guests
  • Foster a work environment focused on teamwork and productivity
  • Maintain store cleanliness and organization, including front of house and stock space
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