Client Associate / Senior Associate - Neuberger Wealth

Neuberger Berman•New York, NY

12d•$75,000 - $95,000•Hybrid

About The Position

Neuberger Wealth is Neuberger’s direct-to-client wealth and investment management business, managing more than $70 billion in client assets across more than 40 wealth and investment teams. The Client Associate / Senior Associate provides comprehensive operational support and serves as a trusted resource for clients and an experienced Wealth Advisor Team. The role helps enhance the client experience by supporting the service, maintenance, and growth of the team’s high-net-worth client base. It calls for a seasoned professional with strong communication and interpersonal skills and a deep understanding of operational processes and workflows. The position supports daily client transactions and inquiries, account opening and maintenance, client communication, account monitoring, reporting, and data management. It also collaborates with Wealth Advisors, Portfolio Managers, Operations, and clients, while maintaining compliance with firm policies and federal regulations. The position is based in New York City and follows a hybrid schedule requiring at least three days per week in the office. Applicants must be authorized to work in the country where the position is located without current or future sponsorship.

Requirements

2–4+ years of proven client service/support or related experience in the financial services industry.
Undergraduate degree.
Series 7 and Series 66 licenses required within the first 180 days.
Broad knowledge of wealth management, financial products, and services.
Exceptional written and verbal communication skills and strong interpersonal and client-servicing abilities.
Ability to organize, prioritize, manage multiple tasks, and keep the team informed about open items.
Detail-oriented and well-organized, with the ability to manage multiple tasks simultaneously.
Ability to adapt to a rapidly changing, fast-paced business environment.
Ability to work effectively under pressure and meet tight deadlines.
Proactive attitude and ability to work collaboratively.
Authorization and the right to work in the country where the role is located without current or future sponsorship.

Nice To Haves

MBA, CFA, CFP, or CIMA certification.
Proficiency with Microsoft Office.
Prior CRM experience, particularly with Salesforce.

Responsibilities

Provide ongoing operational support for the team’s client base by managing daily transactions and inquiries accurately and within established deadlines, in compliance with firm policies and federal regulations.
Serve as a liaison between Wealth Advisors, Portfolio Managers, Operations, and clients.
Support clients by opening accounts, assisting with required documentation, and performing account maintenance.
Process funds disbursements, name and address changes, charitable gifts, ACATS and DTC transfers, cost updates, billing and fees, and client-directed trade orders.
Maintain regular and proactive client contact regarding account documents, letters of authorization, account updates, checks and wires, performance, trade activity, transfers, statements, research, fees, investment objectives, portfolio values, stock quotes, and online access.
Monitor account activity, including trades, cash flows, debits, margin, tech shorts, performance, transfers, allocations, and fees, using in-house portfolio systems.
Provide customized reporting and analysis to clients or the Wealth Advisor Team on a regular or ad hoc basis.
Maintain accurate and detailed client files, account information, and new business pipeline records in Salesforce.
Develop job knowledge through educational opportunities, professional publications, personal networks, and professional organizations.