Client Analyst - Retail Insights

NielsenIQ•Nashville, TN

1d•$58,000 - $65,000•Onsite

About The Position

The primary role of the Analyst is to be responsible for all aspects of the analysis including designing and executing models, analyzing results, simulating client plans, creating deliverable materials, and supporting presentation/training/tool delivery. This role drives client value by conducting required research and analysis to identify trends and patterns in data to glean insights aligned to client business issues and formulating findings into a story. The Analyst will thoroughly perform quality assessments on large datasets, quickly assessing potential errors and developing solutions to address them. They will create Excel and PowerPoint deliverables in addition to deliverables in NielsenIQ proprietary software solutions, ensuring error-free, on-time results. The Analyst will work consultatively and creatively with clients and NielsenIQ teams, creating and executing tasks detailed on a project plan including collecting, organizing, and tracking data inputs as well as leading internal meetings. They will develop mastery of proprietary NielsenIQ tools and metrics to help solve client's most pressing business questions. Success in this role is measured by ensuring quality and timeliness of delivery, delivering work efficiently and seeking opportunities to increase efficiency, executing work assigned independently and managing workload effectively, being a collaborative team member receiving positive feedback, proactively identifying client issues and solutions, pushing the envelope by sharing new ideas & creative solutions, learning about retail clients and analytic solutions, and possessing an analytical mindset with strong communication skills.

Requirements

College/University Undergraduate Degree
Customer Service Experience Required
Experience in a professional services organization
Applied analytics to resolve business issues
Strong logic, deductive reasoning, problem-solving, and critical thinking skills
Ability to synthesize data and identify and diagnose errors/issues independently
Strong written and verbal communication skills
Proficiency in the Office suite preferred (excel, PowerPoint, PowerBI)
Proactive; need to look ahead and anticipate what’s coming rather than sit back and wait to be told to do something
Enthusiasm for learning the practical application of statistical analysis to address business issues
Must be able to effectively manage time and a variety of responsibilities
Detail-oriented with excellent analytical and problem-solving skills

Nice To Haves

Studies in Data Insights and explanation experience a huge plus
1-2 years of retail or CPG experience preferred but not required

Responsibilities

Designing and executing models
Analyzing results
Simulating client plans
Creating deliverable materials
Supporting presentation/training/tool delivery
Conducting research and analysis to identify trends and patterns in data
Formulating findings into a story
Performing quality assessments on large datasets
Assessing potential errors and developing solutions
Creating Excel and PowerPoint deliverables
Creating deliverables in NielsenIQ proprietary software solutions
Providing error-free, on-time results
Working consultatively and creatively with clients and NielsenIQ teams
Creating and executing tasks detailed on a project plan
Collecting, organizing, and tracking data inputs
Leading internal meetings
Developing mastery of proprietary NielsenIQ tools and metrics

Benefits

Flexible working environment
Comprehensive healthcare plan (medical, Rx, dental, and vision)
Flexible spending accounts and a Health Savings Account (including company contributions)
Life and AD&D insurance
401(k) retirement plan including company matching contributions
Disability insurance
Tuition Reimbursement
Discretionary paid time off program
11 paid holidays
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
Sales-based incentive or performance-based bonus