Client Ambassador
Whole Life Home Care•Encinitas, CA
•Hybrid
About The Position
Whole Life Home Care is looking for a driven, compassionate Client Ambassador to join our growing team. This is a hybrid sales and care management role. You'll be the warm, trusted face of our agency in the community and the person who ensures every new client feels welcomed and well-cared for from day one.
Requirements
- 2+ years in home care, healthcare sales, social work, or senior services
- Warm, professional communicator who builds trust quickly
- Self-starter who thrives working independently in the field
- Valid CA driver's license, reliable vehicle, and insurance
- Tech-comfortable (email, scheduling software, CRM)
Nice To Haves
- Existing North County referral relationships
- WellSky experience
- Background in nursing, gerontology, or community health
Responsibilities
- Build relationships with referral partners: hospitals, SNFs, assisted living communities, hospices, physicians, and senior centers
- Attend community events, health fairs, and networking functions to represent Whole Life Home Care
- Follow up with leads and convert inquiries into new client starts
- Conduct in-home consultations and needs assessments
- Develop personalized care plans and match clients with the right caregivers
- Serve as the go-to contact for new clients through their first weeks of service
- Monitor client satisfaction and coordinate with our scheduling team on care needs
- Help grow our digital and community presence
- Collect testimonials, support social media, and assist with outreach campaigns
Benefits
- Competitive pay + performance incentives
- 401(k) with employer match
- Mileage reimbursement
- Flexible, field-based schedule
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
