Client Advocate (PRN)
About The Position
The Archway is seeking a Client Advocate (PRN) to join our shelter team and walk alongside survivors as they reclaim safety, stability, and the next chapter of their lives. This role is not for everyone. The work is real. The stakes are high. If you are looking for a quiet job where every day is predictable, this is absolutely not it. If you are looking for work that matters—deeply, urgently, and every single day—you may have just found your place. As a Client Advocate, you will be one of the steady hands and calm voices that help keep our shelter running safely and compassionately around the clock. You will support residents during moments of crisis, transition, triumph, and everything in between. You will help create an environment where healing can begin.
Requirements
- Six months of experience in a residential facility, shelter, or similar environment required
- You are calm when others are not.
- You can walk into chaos and immediately become the most grounded person in the room.
- You are compassionate, but not fragile. Warm, but boundaried. Empathetic, but clear-headed.
- You can manage competing priorities, unexpected situations, and emotional conversations—sometimes all before your coffee gets cold.
- Trustworthy, dependable, and exceptionally accountable
- An excellent communicator with strong instincts
- Flexible enough to pivot at a moment's notice
- Comfortable working independently and making sound decisions
- Deeply committed to serving survivors with dignity and respect
- You understand that kindness and strength are not opposites. In this role, they are both required.
Nice To Haves
- Bachelor's degree in psychology, social work, sociology, or a related field preferred
Responsibilities
- Assisting residents with daily living needs
- Conducting intake assessments and resident orientations
- Maintaining accurate, timely client documentation
- Preparing rooms for new residents
- Conducting regular safety checks throughout the facility
- Providing general shelter coverage with confidence and minimal supervision
Benefits
- A comprehensive benefits package is also offered.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
