Client Advocate - Life Sciences
About The Position
Responsible for expertly managing the internal service process and relationships for assigned property and casualty clients in our Life Science & Digital Healthcare Practice. The Life Science & Digital Healthcare Practice is unwavering in our pursuit of excellence, delivering world-class service and tailored solutions to our distinguished clients. United by a strong sense of collaboration, we foster a culture where the belief that “Teamwork makes the dream work” is central to our daily mission. Our clients are dedicated to advancing the greater good, and by joining our team, you will play a vital role in supporting these transformative endeavors. We are seeking exceptional, strategic, and self-driven professionals who bring both rigor and a sense of fun to their work. If you are ready to elevate your career while making an impact on a global scale, we invite you to join our dynamic team. This position is open to candidates residing anywhere within the United States.
Requirements
- Expertly managing the internal service process and relationships for assigned property and casualty clients in our Life Science & Digital Healthcare Practice.
- Assessing client's risk profile to determine risk and insurance needs and go-to-market strategy.
- Developing and nurturing market and carrier relationships within the industries being serviced.
- Staying up to date with FDA news, regulations and biotechnology industry trends that directly, or indirectly impact our clientele.
- Partnering with production teams to establish and maintain aligned service offerings and delivery of client needs.
- Independently preparing for, planning and conducting client meetings, including Renewal Strategy, Proposal and/or Client Stewardship.
- Brokering and negotiating insurance lines of coverage, including complex Products Liability placements, directly with insurance markets when possible, while also strategically using wholesalers when in the best interest of the client.
- Managing preparation of new business RFP’s; marketing new and renewal accounts; developing and managing service calendars and preparing presentations for new clients.
- Providing strategic management new and renewal business risk identification and program design (including contract and claims history review).
- Participating in prospecting activities to both identify and close new business.
- Performing as a subject matter expert and advanced resource. Keeping abreast of industry trends, changing markets, reviewing and mastering new or evolving specializations, policies or products.
- Performing thorough contract reviews for clients.
- Performing database file management and input information. Accurately managing and maintaining documents in agency management systems.
- Providing mentoring and coaching, as appropriate, to Account Managers and Account Coordinators.
- Performing other special projects as assigned.
Responsibilities
- Manage and retain client relationships as a consultative advisor, often at the most advanced complexity or specialization.
- Assess client's risk profile to determine risk and insurance needs and go-to-market strategy.
- Develop and nurture market and carrier relationships within the industries being serviced.
- Staying up to date with FDA news, regulations and biotechnology industry trends that directly, or indirectly impact our clientele.
- Partner with production teams to establish and maintain aligned service offerings and delivery of client needs.
- Independently prepare for, plan and conduct client meetings, including Renewal Strategy, Proposal and/or Client Stewardship.
- Brokering and negotiating insurance lines of coverage, including complex Products Liability placements, directly with insurance markets when possible, while also strategically using wholesalers when in the best interest of the client.
- Manage preparation of new business RFP’s; market new and renewal accounts; develop and manage service calendars and prepare presentations for new clients.
- Provide strategic management new and renewal business risk identification and program design (including contract and claims history review).
- Participate in prospecting activities to both identify and close new business.
- Perform as a subject matter expert and advanced resource. Keep abreast of industry trends, changing markets, reviewing and mastering new or evolving specializations, policies or products.
- Perform thorough contract reviews for clients.
- Perform database file management and input information. Accurately manage and maintain documents in agency management systems.
- Provide mentoring and coaching, as appropriate, to Account Managers and Account Coordinators.
- Perform other special projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
