Client Advocate - Payroll Specialist

Payentry • Charlotte, NC

8d • Hybrid

About The Position

As a member of our Client Experience Team, you can help Payentry provide excellent service, training, and results to our clients. We offer human capital management services to employers throughout the US. Payentry, our cloud-based SaaS platform, provides employer solutions that increase cash flow and efficiency, reduce risk, and give a competitive edge in managing and retaining high-quality employees. Our mission is Helping people get the most out of their workday and providing the best systems and support for growing our clients' businesses.

Requirements

• A passion for customer service
• A high level of integrity always and the capacity to find something positive in everything
• The ability to challenge thinking and influence others in more productive ways
• The aptitude to innovate and be passionately exceptional
• An inquisitive nature and the skill to ask engaging questions
• A commitment to teamwork

Responsibilities

• Establish and manage positive relationships with new and existing clients
• Deliver exceptional customer service experience
• Support client's needs and requests
• Responsible for learning and understanding system functionality
• Engage clients in product features and functionality
• Work with a great team to support our clients!
• Utilize our technology to assist with payroll, time & attendance, HR and much more!

Benefits

• Opportunities to volunteer in the community
• An uncapped opportunity to increase your income
• Partial company-paid medical & dental for you and your family
• 100% company-paid life, short-term and long-term disability benefits
• 401(k) Safe Harbor plan with up to a 4% company match
• Health Savings Accounts and/or Flexible Spending Accounts supported with company contributions
• Generous discretionary paid time off the package with immediate eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed