Client Advisor - Northern CA

Bridgepointe Technologies•San Mateo, CA

About The Position

The Client Advisor will be assigned to a base of existing customers with the objectives of developing relationships with those clients, enhancing the value of the Bridgepointe brand within those clients, and helping to retain and grow the type and quantity of services sold to those clients. They will act as a liaison between the client and the suppliers the client sources through Bridgepointe to ensure the client receives the required support from each supplier. They will act as an extension of the clients team as it relates to understanding the clients technology needs and roadmaps; and help them achieve those objectives through the services offered in the Bridgepointe portfolio. In some cases, the Client Advisor will work collaboratively with the original sales personnel to accomplish their primary goals. A Successful Client Advisor will ensure they are speaking to each customer assigned to them on a regular basis, achieve a monthly sales quota and retention objective, support the client’s needs as it relates to the services provided through Bridgepointe, and lead/conduct professional Client Account Reviews and Executive Summaries to target all levels of audiences within the client organizations. Potential travel will be required to meet with key clients and internal business meetings.

Requirements

Minimum of 7+ Years in a similar position selling and supporting similar products and services.
Excellent communication skills, both written and verbal.
Exceptional level of customer service, professionalism, attention to detail and accuracy.
Team player, willing to share ideas, driven to improve processes.
Self-motivated, completes tasks, interested in learning new ideas, embraces change, achieves results, high performer.
High level of comfort with technology solutions.
Proficient in the complete suite of Microsoft Office products.
Experience with recurring revenue business and services companies preferred.
Bachelor of Science degree preferred.

Responsibilities

Relationship Building: Able to forge strong relationships with Clients that build trust and credibility.
Customer Sales and Retention Expertise: Must be skilled, knowledgeable, and comfortable identifying, presenting, and closing new solutions and renewal programs to clients.
Industry Expertise: Must have experience selling, retaining, and/or supporting Telecom, IT services, and/or technology services.
Collaborator: Able to achieve goals through collaboration, effective communication, continuous improvement, and successful execution
Builder: Experience in high growth environments and understands how to build on existing client relationships leveraging technology, people, and processes to drive results
Strong Executive Level Communications: Strong communication skills with all levels of an organization, both external clients and internal stakeholders.