Region Director - Northern CA

Liberty Mutual•Walnut Creek, CA

22h

About The Position

As Region Director for Northern California, you will lead a territory and high-performing team with a clear focus on delivering sustainable profit and growth. You will inspire, coach, and develop Senior Territory Management leaders as they manage a diverse portfolio of insurance products, services, and agency programs - strengthening partnerships while driving measurable business results. You will shape and execute regional strategies that improve agency performance, expand the agency footprint, and accelerate profitable organic growth. Through agency book and portfolio analysis, you will uncover opportunities across high-volume personal lines, including auto, home, and specialty business. You will also develop Senior Territory Managers to leverage comparative rater optimization, agency marketing strategies, lead generation, referral tactics, agency engagement, agency plant expansion, and book consolidation initiatives. Success in this role depends on your ability to bring people and perspectives together. You will collaborate with and influence internal partners, including DSO and Underwriting, to navigate Northern California’s regulatory, judicial, and catastrophe complexities while executing strategies that strengthen profitability, improve customer and agency outcomes, and position the region for long-term growth.

Requirements

Undergraduate degree in business or related field or equivalent training required
Minimum 10 years of progressively more responsible related work experience in a field distribution environment
Proven success in building internal and external partnerships, improving team and individual performance
Demonstrates strong business acumen and understanding of agency business, solid track record of achieving results, project management, negotiation, and problem-solving skills

Nice To Haves

MBA, CIC and/or institute designation preferred

Responsibilities

Responsible for achieving the key financial targets including rate adequacy, written premium, profitability, new business, retention.
Manages the execution of annual agency management process and overall territory strategy to drive profitable premium growth.
Leads Senior Territory Manager team to optimize agency footprint including agency plant expansion, agency engagement/rehab and terminations.
Develops strategies and drives execution of key initiatives to ensure effective agency partnerships in order to attract, develop, and retain profitable business and manage agency performance through frequent agency interactions.
Identifies and assesses potential risks including agency service levels, business quality, pricing and market conditions in order to develop resolutions to ensure agency satisfaction and financial results achievement.
Inspires, coaches and develops team to ensure deep engagement and needed skills and capabilities to achieve sub-region goals.
Collaborates with regional marketing team to deliver effective internal and external communications and marketing programs.
Responsible for driving end-to-end management of small commercial flow while mining and pipeline management of Custom sized accounts.
Leverages full commercial lines product suite and works cross-SBU as applicable.
Maintains an understanding of the competitive landscape and coordinates resources to make the changes necessary to meet marketing, pricing and customer needs.
Maintains local legislative awareness with a strong working knowledge of key and current judicial rulings, legal issues and lobbying efforts.
Leverages agency compensation programs, including Agency Profit Sharing process, compensation communication, reporting, tracking and best practices to leverage programs.