Client Advisor- Las Vegas, Crystals (Spanish Speaker)

Tiffany & Co.•Las Vegas, NV

8h•Onsite

About The Position

Tiffany expects its employees to deliver the Tiffany Experience to each client, recognizing and rewarding excellence in service. Employees are expected to embody brand ethics of optimism, love, inclusivity, and creativity. The company is aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability. As a Tiffany Client Advisor, you will embody the Tiffany brand in every client interaction, using your personal flair to make each experience extraordinary. You will be an excellent communicator and brand ambassador, conveying passion for Tiffany with an entrepreneurial spirit. The role involves developing client relationships, exceeding commercial targets by building your own business, and fostering a clienteling culture to grow outreach business.

Requirements

Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
Proven track record in achieving Commercial results.
Ability to connect with the client
Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
Ability to work with a diverse client base.
Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
Must have authorization to work in the United States or in the country where the position is based.
Spanish Speaking

Nice To Haves

A college/university degree.
Proficiency in multiple languages.

Responsibilities

Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary.
Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan
Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.
Deepen the relationship with our clients to drive lifetime loyalty and spend.
Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
Capture client data. Cultivate new and existing client relationships.
Deliver a significant portion of sales through repeat client business.
Identify innovative ways to grow your business through delivering elevated client experience in each client appointment
Drive business through key product pillars.
Convert clients through curiosity and discovery daily
Elevate in store experience by consistently delivering memorable moments to every client.
Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch.
Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event
Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback.
Connect with your client’s wardrobe to ‘style them’